Reviews

Our furnace failed 2 weeks ago on the coldest day of the year. I was on my way to Philly and was not due back home for at least a week when my wife called. We had Aquatemp out for a furnace repair a couple months earlier so we called them again thinking it was the same issue. My wife and I had a 3 person call with Nelson and he took care of the rest. He sent out one of his already overworked crew out the same day. He arrived earlier than expected with an electric heater in hand. It was determined that we needed a new blower fan and that aquatemp would price one out for us with the warning that, given the age of the furnace, we may be further ahead by replacing the furnace. He left the heater behind so that my wife could remain reasonably comfortable. Robin came out the next day, with a second heater, to quote a new furnace install for us. The decision was made to replace the furnace along with a duct cleaning. This is now 2 weeks later. Both heaters are still working fine. It is consistently -30 degrees outside and we are able to stay comfortable thanks to Aquatemp’s heaters. Berk was just here to do the duct cleaning. Very professional. Very friendly. Very thorough. We did a walk through and Berk explained what he was going to do before he started and did another walk through after he was done. He did a fantastic job Our experience with Aquatemp has been great. Don’t let cheaper prices fool you. You get what you pay for but with these guys you get extra. Extra customer service. Extra dependability. Extra honesty. Extra courtesy. And the big one, EXTRA INTEGRITY! They show up as a contractor and leave as a friend. These guys all do their jobs in such a way that they can hold their heads high if they meet their customers on the street a week, a month, or even a year later. Top shelf people. cannot recommend them highly enough. You can trust them!!!